Privacy
HomeView Glazing and Doors (“we”) processes your personal data in line with UK data protection law. This page summarises how we use your information when you contact us or use our website.
Data we collect
When you submit a quote form or contact us by phone or email, we may collect your name, postcode, phone number, email address, contact preference, enquiry details and any optional photographs you upload. We use this to respond, provide quotes, arrange surveys and installations, and keep appropriate service records.
If you have arrived at our site via an advert (e.g. Google Ads), we may receive and store campaign-related data (such as click identifiers and UTM parameters) so we can improve our advertising and measure conversions. This is described further in our Cookies page.
Analytics and advertising
When you consent to non-essential cookies, we use Google Analytics 4 (GA4) to understand how visitors use our site (e.g. pages viewed, events such as phone clicks and form submissions). We may also use Google Ads for conversion tracking (e.g. when you submit a quote form or click to call) and for remarketing. Data is processed by Google in accordance with their privacy policy. We do not use analytics or advertising cookies until you have accepted them via our cookie banner.
How we use it
We use your data to respond to enquiries, provide services, and comply with legal obligations. We do not sell your data to third parties.
Service providers and retention
Website form submissions are processed for us by Formspree so they can be delivered to our team. Our website hosting and email providers may also process limited personal data to operate the service. We keep enquiry and customer information only for as long as it is needed for the purpose collected, to provide aftercare, or to meet accounting, contract and legal obligations. Final retention periods and any international-transfer safeguards will be documented here before launch.
Your rights
You have rights to access, correct, restrict or object to processing, and to request erasure of your data, subject to legal exceptions. You can withdraw consent for analytics and advertising at any time using Manage cookies (or through our Cookies page). To exercise other rights, contact us at the details on our Contact page. You can also raise a concern with the Information Commissioner’s Office.
Contact
HomeView Glazing and Doors LTD, trading as HomeView Glazing & Doors. Company No. 17231859. Registered office: 27 Fern Rise, Newport NP20 6JZ. info@homeviewglazing.com · 07347 342334.